A quick check to help you stay safe from SMS scams
With scam activity constantly on the rise — especially through text messages — it’s more important than ever to pause before responding to any SMS that claims to be from a financial institution, government agency, or service provider.
Scammers increasingly imitate legitimate sender names, making messages appear as though they come from trusted organisations. The good news is that more providers are adopting Verified SMS, which helps you identify genuine messages more easily.
Your “Step Back” pro‑tip
Before acting on any SMS — clicking a link, calling a number, or sharing information — take a moment to check for these signs of legitimacy:
Verified sender ID (e.g., “Integrity”)
Clear, familiar wording consistent with past communication
No requests for personal details, passwords, or payment
Links that match the provider’s official website
No urgency or threats — a common scam tactic
Even with verified sender IDs, staying alert is essential. Scammers continue to imitate banks, super funds, insurers, and government agencies. If something feels off, step back and contact the organisation using a phone number you already trust or one published on their official website — not the number in the message.
A small pause protects your information, your accounts, and your peace of mind.
SMS from Integrity
We’ve now registered our mobile number with Verified SMS, so any text you receive from Integrity will display our official sender ID. This helps you quickly recognise when a message genuinely comes from us.
Our Integrity mobile number is an automated, one‑way service. It is used only to confirm appointments — and we will never ask you to click a link, share personal details, or respond to the message.